About Uss – Concordia Resolution

About Us

The Australian and New Zealand construction market share is more than $300 billion. A recent report suggests it spends up to 2.6% of its costs on disputes.
This equates to about $7.8 billion……on disputes.

Can we make that number approach zero? Probably not. But imagine improving the efficiency of resolving disputes by just 10%. That’s a $780 million saving. Straight to your bottom line.

In addition, those numbers do not take into account the broader impact of disputes on the following:

Our founders have amassed over 70 years of experience in our industry and over 30 years in helping organisations like yours avoid or properly resolve disputes. We have worked in our industry, and we understand:

500+

Clients helped

1000+

Training courses delivered

70+

Years combined experience

90%

courses With 5 *

Our Mission

Our mission is to:

We are committed to helping you achieve better outcomes for your construction projects. We aim to put you in a better financial position than before you appointed us.

We stand against those that seek to disrupt the flow of a construction project, who create problems rather than resolve them, who cause disputes and disruption on your project and then profit from you.

We stand for you, our partners, and making our industry a more collaborative, effective, efficient and much-improved place to do business.

Our Approach

Our approach is unique. Whatever you need us to do, we’ll quickly get to the nub of the issue and address it. We won’t waste your time and money dealing with extraneous matters or focusing unnecessarily on process and procedure. We will work with your existing resources and use your people as much as possible, under our guidance, to deal with your issue so you’re not incurring unnecessary costs engaging outside experts, solicitors, counsel, delay analysts and so on. We partner with many organisations who provide those services, so they can be supplied through us as a ‘one-stop shop’ if necessary.

For more information about our approach to specific issues, visit our services page.

How will this help you?

By achieving our primary outcome…..that you do not need our services from us in the future. But don’t just take our word for it….

The nature of our work means many of our clients remain confidential. Here are some of the things they have said:

Great work. Steven and Raine really got to the nub of the issue quickly

Anonymous

Revolutionary ideas, impressive execution

Anonymous

Steve is great to work with, he brought a fresh approach to a dispute which led to it
being resolved quickly

Anonymous

Raine trained our commercial team and it is already improving our profit

Anonymous

Concordia Resolution helped us implement collaborative contracting for us and our
delivery partners

Anonymous

Concordia’s training is spot on. Their subject knowledge is extensive & they get that across by using a lot of real-life anecdotes & lots of examples.

Anonymous

Why the name Concordia Resolution?

We can’t avoid disputes or disagreements. But this is a good thing, as we need conflict and debate to move projects forward.

We’ve all heard of the stages of team formation first proposed in 1965: forming, storming, norming, and performing. Disagreement is an essential part of this process. Not everyone will agree on how to execute a project, so providing everyone involved with a psychologically safe environment to express their opinion is essential.

We can only implement an effective project management plan by collating those diverse opinions. Therefore, how we respond to this disagreement is crucial. This ‘task conflict’ should not develop into a ‘relationship conflict’; we must be able to resolve these task conflicts without reverting to emotions.

In other words, we must resolve all conflicts and disagreements (whether big or small) harmoniously.

Concordia is the Latin word for harmony. This is where we come in: we assist in the harmonious resolution of conflict, whether it is conflict with a small ‘c’ or a Conflict with a big, unmissable, expensive ‘C’.

Who are we?

AUSTRALIA

“I have over 30 years’ experience working in construction both for major international contractors and expert dispute resolution organisations, mostly at senior or director level positions. I joined CMC Asia Pacific in 2016 to assist in the company’s expansion throughout the Asia Pacific region”.

Steven C Evans

BSc(Hons) LLB(Hons) FCIArb FAMINZ(Arb) FFAVE(Master) Frics FCInstCes FCIOB FICE PRI

NEW ZEALAND

“I have working in the construction infustry since 17 and have built a career around the resolution of complex construction disputes internationaly. In 2013 I founded CMC Asia Pacific and in a short time have developed it into a professional and well-respected organisation within the region.”