At Concordia, we’re committed to reshaping the way contract and commercial management is delivered across the built environment.
Our mission is simple: to help individuals and organisations work smarter, resolve challenges earlier, and achieve better project outcomes.
With deep experience across the Australian and New Zealand markets, we understand the realities of construction, infrastructure, and major project delivery. We work alongside contractors, consultants, clients, and delivery partners to bring clarity to complexity — whether that’s through early advice, improved systems, training, or dispute resolution.
We believe that success in this industry comes from doing the basics well, thinking ahead, and building strong relationships. That’s why we focus not just on resolving problems, but on helping you avoid them — creating fairer, more efficient projects from the ground up.
Steven brings over 35 years of experience in the construction industry, having held senior and director-level roles with major international contractors and specialist dispute resolution firms. His career spans project delivery, commercial leadership, and complex claims across a wide range of sectors.
Steven joined Concordia (formerly CMC) in 2016 to support the company’s strategic growth across the Asia Pacific region, bringing with him over 35 years of industry experience and a strong reputation for practical, commercially sound advice. His background includes senior and director-level roles with major international contractors and specialist dispute resolution consultancies.
Over the course of his career, Steven has worked across a diverse range of market sectors — including infrastructure, buildings, energy, and public works — and is familiar with a wide variety of construction types, procurement models, and delivery methods. His expertise covers a broad range of disciplines, including quantity surveying, commercial management, project management, claims preparation and defence, adjudication, arbitration, mediation, contract drafting and vetting, and tailored industry training.
Steven is also the only accredited NEC4 Tutor in Australia and a recognised authority on collaborative contracting. He has delivered NEC4 training and advisory services to contractors, clients, consultants, and public sector bodies, helping them implement and administer NEC contracts with confidence. His work often involves aligning contract strategy with operational realities — ensuring that projects are not only contractually sound, but practically deliverable.
Steven is known for his calm, practical approach and ability to bridge the gap between legal, commercial, and operational perspectives. He brings clarity to complex issues, focusing on early intervention, strategic thinking, and collaborative problem-solving. Whether supporting project teams in live delivery or resolving high-stakes disputes, Steven is committed to solutions that are fair, effective, and grounded in real-world experience.
Raine began her career in the construction industry at the age of 17 and has since built a career specialising in the resolution of complex construction disputes across international markets. In 2013, she founded CMC Asia Pacific — now Concordia — and has grown it into a respected, independent consultancy recognised throughout the Asia Pacific region for its professionalism, clarity, and commercial insight.
Raine has helped resolve more than 800 disputes across New Zealand and Australia, with settlement values exceeding $5 billion. While she regularly acts as an adjudicator, mediator, expert witness, and arbitrator, her focus is on helping parties reach resolution without the need for formal proceedings — favouring pragmatic, commercially driven outcomes.
With a background in quantity surveying and commercial/project management, and formal qualifications in law, Raine offers a rare blend of technical and legal insight. This cross-disciplinary expertise allows her to quickly grasp the issues that matter and guide clients toward practical solutions.
Widely regarded as New Zealand’s leading authority on NZS3910:2013, Raine has spent the past decade training industry professionals across all disciplines in the effective use of the contract. She is also a regular lecturer on contract law, adjudication under the Construction Contracts Act, NEC4, and other key aspects of construction contract management.
Trusted expertise. Practical Solutions. Results that matter.
With over 75 years of combined industry experience — including three decades focused on dispute resolution — our founders bring deep expertise and a practical, solutions-driven approach to helping organisations navigate the complexities of the construction industry.
Our mission is simple: to enhance the performance of your construction projects and help you achieve better outcomes. We’re committed to delivering real value — aiming to leave your organisation in a stronger commercial position than when you engaged us.
Our approach is clear, focused, and effective. We quickly identify the core issues and address them head-on — without getting lost in distractions or unnecessary procedural complexity.
NEC4: What Is an Early Warning — and Why Does It Matter? The early warning
Tackling Commercial Challenges through Essential Training Subcontractors are the backbone of our industry, driving construction
Clear and concise answers to help streamline your experience with our business.
We usually charge an hourly rate that will vary depending on whether we need the assistance of our delivery partners. We may agree to a lump sum fee for discrete work packages. Some of our services are available on a pre-paid lump sum basis. For full details, including details of our training courses, click here:
Gain essential tools and expertise to navigate contract delays, communicate effectively with sample contract notices, resolve disputes efficiently through online courses, and receive personalised project health insights with a complimentary consultation.
Let’s work together to resolve issues and improve performance.
Our team is ready to apply the right expertise where it counts — tailored to your project, your priorities, and your outcomes.
Download our FREE Toolkit for resources on notifying delays, sample communication pack, access to our dispute resolution course, and a 60-minute consultation on your project’s health.
Gain valuable insights to navigate your construction project confidently.
